Myboss88 Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

1Personal Information We Collect

Myboss88 collects your personal information through several channels — directly when you register or interact with the platform, and automatically through industry-standard tracking technologies as you browse our platform.

Information you provide directly:

• Full name as it appears on your official Malaysian identification document (MyKad or passport)
• Date of birth for age verification — you must be at least 18 years old
• An active Malaysian mobile number for account verification and important communications
• A valid email address for account notifications, receipt confirmations, and support communications
• Payment method details — including digital wallet account numbers such as Touch 'n Go eWallet, GrabPay, Boost or ShopeePay, as well as Malaysian bank account information for withdrawals via DuitNow or FPX
• Identity verification documents (KYC) when requested — including copies of your MyKad and latest bank statements

Information collected automatically during platform use:

• IP address of the device used to access myboss88
• Device type, model, operating system, and browser version
• Login and logout timestamps, gaming session duration
• Game activity history — including games played, bet amounts, wins and losses
• Records of all deposits and withdrawals, including payment methods and transaction timestamps
• Country and state-level geolocation data based on IP address

2How myboss88 Uses Your Data

Myboss88 uses the personal information collected for the following purposes, which are lawful under Malaysian law:

• Account management: Creating, managing and verifying your member account. This covers the initial registration process, age verification, phone number verification and account activation.
• Payment processing: Processing deposits and withdrawals securely through your chosen Malaysian local payment methods. Your financial information is used solely for this purpose and to meet the financial recordkeeping requirements set out under Malaysian law.
• KYC and legal compliance: Verifying your identity before your first withdrawal or when required by regulatory obligations. This is a legal requirement that myboss88 cannot waive.
• Fraud prevention and security: Detecting and preventing unauthorised access, financial fraud, multi-account usage, and any activity that violates myboss88's Terms & Conditions.
• Customer support: Resolving enquiries, complaints and disputes you raise with the myboss88 support team.
• Platform improvements: Analysing usage patterns in aggregated and anonymised form to improve user experience, platform performance and the relevance of games offered.
• Responsible gambling: Monitoring gameplay patterns to identify early signs of problem gambling and providing appropriate notifications or interventions in line with myboss88's commitment to responsible gaming practices.
• Marketing communications: Sending promotions, bonus offers and platform news — only to members who have given their consent to receive such communications. You may withdraw this consent at any time.

Myboss88 will not use your personal data for any purpose beyond those stated above without first obtaining your renewed consent.

3Data Sharing & Disclosure to Third Parties

Myboss88 does not sell, rent or transfer your personal data to third parties for their own marketing purposes. However, there are limited circumstances where myboss88 may need to share certain information with the following parties:

Trusted service providers: myboss88 works with third-party service providers that help us operate the platform — including game providers such as Evolution Gaming and Pragmatic Play, licensed Malaysian payment gateways, cloud service providers, and analytics companies. All such providers are bound by strict confidentiality agreements and may only use your data for purposes specified by myboss88.

Legal requirements: myboss88 may be required to disclose your personal information when ordered to do so by a court of competent jurisdiction, a relevant regulatory body, or a lawful Malaysian law enforcement agency acting within its legal authority.

Fraud prevention and security: In cases of serious financial fraud or critical security threats, myboss88 may share the necessary information with relevant financial institutions or the appropriate authorities in Malaysia.

When data needs to be shared with overseas service providers for technical operational purposes — such as cloud servers or international game providers — myboss88 ensures that such transfers comply with data protection standards equivalent to those required under Malaysia's PDPA 2010.

4myboss88's Data Security Measures

The security of your personal data is a responsibility myboss88 takes very seriously. We continuously invest in the latest security infrastructure and procedures to ensure your data remains protected at all times.

Technical controls in place:

• 256-bit SSL encryption covers all communications between your device and myboss88 servers — every piece of data transmitted is encrypted and unreadable to anyone who intercepts the connection.
• Encryption at rest for all sensitive data within myboss88's databases — including identification information and financial records.
• Strict role-based access control (RBAC) within myboss88 — only staff who genuinely require access to specific data to perform their duties are authorised to do so.
• Round-the-clock security monitoring by an automated intrusion detection system (IDS) that instantly alerts the myboss88 security team whenever suspicious activity is detected.
• Regular data backups at physically separate locations to ensure service continuity and data recovery in the event of a technical incident.
• Periodic penetration testing conducted by independent auditors to identify and address potential vulnerabilities before they can be exploited.

Organisational controls in place:

• All myboss88 staff who handle personal data undergo comprehensive data protection training and sign binding confidentiality agreements.
• A clearly documented security incident response procedure, including protocols for notifying affected members within the timeframe required under Malaysian law.
• Periodic reviews of internal data access to ensure no unnecessary or outdated access remains in place.

While myboss88 takes all reasonable steps to protect your data, no security system can be guaranteed to be one hundred percent foolproof. You also play an important role in your own data security by keeping your myboss88 account password safe and not sharing it with anyone.

5Data Retention Period

Myboss88 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable Malaysian law. The following outlines our data retention guidelines:

• Active account data: Retained for as long as your myboss88 account remains active. If an account has been inactive for more than 24 months, myboss88 will send an email notice before proceeding with archiving.
• Financial transaction records: Retained for a minimum of 7 years after a transaction occurs, in accordance with Malaysia's accounting and financial compliance requirements.
• KYC Documents: Retained for a minimum of 5 years after account closure or the date the document was submitted — whichever is later — in accordance with Malaysia's anti-money laundering legal requirements.
• Security and access logs: Retained for 12 months for security investigation and fraud detection purposes.
• Customer support conversation records: Retained for 24 months from the date of interaction for reference and service quality improvement purposes.
• Marketing data: Deleted within 30 days of you withdrawing consent to receive marketing communications.

Once the applicable retention period has ended and no legal obligation prevents deletion, myboss88 will securely delete or anonymise the relevant data in accordance with industry-recognised data disposal procedures.

6Cookie & Tracking Technology Policy

Myboss88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit myboss88.

Below are the types of cookies myboss88 uses and their purposes: